Shipping & returns
Always thinking of giving you the best shopping experience in our online store we recommend that you keep the following in mind:
Purchases over $ 300,000 COP or 300 USD, we assume the cost of shipping; if the purchase is for a lower amount, shipping will cost $ 13,000 COP / 7 USD
We will proceed with the shipment once the payment is confirmed, the shipment will be made within 5 business days of payment confirmation.
Shipping may take 7 to 10 business days.
You have 30 calendar days to make changes by taste (size, color or change of garment). You have 30 calendar days to make your quality and / or warranty requests.
- You have 15 calendar days to make your claims for noncorresponding shipments to your original order.